Product Engineering - Quality Management

How To : Create and Maintain Questions

4 types of questions are possible and for each type target values can be set as preferred answers:

  • Boolean = answered with Yes or No.
  • Lookup = select a value from a list.
  • Numeric = answer with a number, set tolerances around that number.
  • Text = free format text.

You can also work with Parent questions. For example make a parent question if a certain option is on the product, if the answer is yes the list of questions is expanded with additional questions, if no the additional questions remain hidden.

Questions must be combined in Question sets. With a score per answer in the question and a weight per question in the question set check sheets can be rated.

To create or maintain questions:

  1. Choose the Lightbulb that opens the Tell Me feature icon (Alt+Q)
  2. Type Question List in the Search box
  3. Click New to start a new question or select a question and click Edit to open the card.
Field Description
Code Identifies the question
Scope Use this field to apply a questions scope. The options are as follows:
Document: The question will be applied for each document(check sheet).
Item: The question will be applied to each item in the checksheet.
Description and Description 2 Use the description fields to type the question to appear in the check sheet.
Type Use this field to apply a question type. The options are as follows:
Boolean: The Boolean type question expects a simple Yes or No answer, the setting in the Boolean field is the Target values: Yes = accepted, No = rejected.
Lookup: The lookup type questions provide the user with a "multiple choice" option. When this option is selected a subform opens (see below).
Numeric: The numeric type looks for a numeric value. The target value must be between Tolerance (-) and Tolerance (+). You also have to specify the type of tolerance: Percentage or Fixed. When this option is selected a subform opens (see below)
Text: The text type questions provides the user a text description option. Specify a text value when Type = Text. For example" [Type your text here]
Sub Type Select 1 of 2 options to set the question as a regular (blank) or a Parent question. Parent questions can only be of the type "boolean", when answered yes the questions linked to the parent are expanded in the check sheet.
Parent Code Questions with Sub Type regular (blank) can be linked to a Parent question. These questions will only be shown when the parent question is expanded.
Boolean Select the Accepted answer when the Type = Boolean.
Numeric Target Value Type the number that you want as answer.
Numeric Tolerance Type Select the type of tolerances that you allow:
Fixed: tolerances are specified as a set of fixed From - To values.
Percentage: tolerance are specified as set of percentages. For tolerances (-) the target value should be set as a -%, tolerances (+) is just %.
Text Specify a text value when Type = Text. For example" [Type your text here]
Boolean Accepted Score Type the score value when the Boolean type question is answered with the target value.
Measuring tool Select a Resource type machine as a tool to be used for this question.

Question Lookup Values (This fast tab is dynamic, it will only be visible for a Lookup type question).

Field Description
Lookup Type the code you want the user to select from.
Target Value When checked the lookup is marked as a preferred answer.
More than one answer can be marked as Target. The Target answers will mark the question as Accepted.
Score The score value for the answer will be multiplied by the question weight to create a Line Score in the check sheet.

Question Tolerances (This fast tab is dynamic, it will only be visible for a Numeric type question).

Field Description
From Value Type the lower tolerance (based on the Numeric Tolerance Type in the question.
To Value Type the higher tolerance (based on the Numeric Tolerance Type in the question.
Score The score value for the answer will be multiplied by the question weight to create a Line Score in the check sheet.
Result Status Select one of 3 options:
- Accepted: within the tolerance the question is accepted.
- Ambiguous: questionable, requires an additional decision.
- Rejected: outside the range, the question is rejected.

Reference

Quality Management