Product Engineering - Quality Management

How To : Use the Service Item Group template

The Service Item Group setup integrates QM to Service.

Field Description
Service Item Group Select a Service Item Group.
The Service Item Group will be retrieved from the following tables:
5964 - Service Contract Line
5991 - Service Shipment Line
5993 - Service Invoice Line
5995 - Service Cr.Memo Line
Measurement Template Select a Measurement Template
When an Incident, type Material, is created the system starts a search for a Measurement Template and will follow this sequence:
1. Standard Task Templates
2. Service Item Group Templates
3. Item Templates
4. Item Category Templates

See also

Tasks

Reference